Simple steps to place an order:
Once the payment method has been selected, Customers will have to settle the order in the manner provided. By sending the order by the customer, the sales contract is formalized.
Terms of sale
SHIPPING AND PACKAGING COSTS
If you do not see any emails, you can contact us by email at ordini@scooterthefero.com or via chat directly on the site.
Delivery service – Italy 0,1 – 30 kg
- ZONE 1: Mantova and Verona – Euro 10,00
- ZONE 2: Calabria, Sicilia and Sardegna – Euro 16,00
- ZONE 3: Cities and/or Regions not indicated in the other zone – Euro 12,00
Cash on delivery surcharge EURO 5.00
Delivery service – Europe 0,1 – 30 kg
- Austria, Belgio, Lussemburgo, Paesi Bassi and Germania – Euro 20,00
- Francia and Spagna – Euro 30,00
- Irlanda and Portogallo: Euro 40,00
To find out the cost of the shipping service to European countries not indicated above, write an email to info@scooterthefero.com.
Delivery service – Extra Europe
If you want to buy a purchase and the delivery is in a country outside the European Union (including the United Kingdom), write us an email at info@scooterthefero.com.
We will send you a quote with prices net of Italian VAT and the relative shipping costs. Any costs of VAT and customs duties will be borne by the recipient.
The customer is responsible for all possible additional expenses (stocks, shipments returned to the sender, etc.) caused by incomplete and / or incorrect personal data or addresses. The same conditions are also applied in the case of promotions in which Scooter Il Fero offers free shipping. For this reason we invite our kind customers to always provide personal data, shipping addresses, telephone numbers and email addresses currently in use.
AVAILABILITY OF THE PRODUCT AND DELIVERY
For each product on the website www.stflambretta.com, availability is shown in the product sheet according to the following terms:
- Available:delivery time *: 1-7 working days ** from payment received.
- Available on request: the product is purchased on customer request. Delivery time *: 7-20 working days ** from payment received.
- Out of stock: product not available
(*) Delivery times are expressed in working days (excluding the day of departure).
(**) Working days are intended from Monday to Friday (excluding holidays and / or company closures).
ATTENTION: delivery times may vary based on various factors such as strikes, national holidays, climatic adversities and others not dependent on stflambretta.com.
PAYMENT METHODS
Advanced Bank Transfer
The articles ordered by the customer will be withheld until receipt of proof of the transfer. The e-mail address to send the transfer receipt is: amministrazione@scooterthefero.com The sending of the ordered happen only when the actual crediting of the amount due (or after receipt by mail of the bill of transfer), which must take place within 10 (ten) business days from the date of acceptance. Exceeded these limits, the order will be automatically canceled. The purpose of the bank transfer must necessarily bring order number, name and surname of the customer who placed the order.
Paypal
The data on the card or c / c connected to the Paypal account will not be shared with Scooter The Fero because the system does not transmit sensitive data.
Countersign (Only for shipments to Italy)
The receipt is inserted in the package. If you want an invoice, please indicate this in the order notes. Once the receipt has been issued, it will no longer be possible to request an invoice.
The receipt is inserted in the package. If you want an invoice, please indicate it in the order notes. Once the receipt has been issued, it will no longer be possible to request an invoice.
RIGHT OF WITHDRAWAL
The legislation provides that the right of withdrawal be exercised only by individuals (consumers) acting for purposes that are unrelated to his business.
The right of withdrawal, therefore, NOT be exercised by legal persons and natural persons acting for purposes related to a business. Excluded from the right of withdrawal also purchases made by retailers or by those who in any way purchase for resale to third parties.
The consumer has the right to cancel the contract within 14 working days from receipt of goods, provided that the product is intact, in its original packaging and complete with all its accessories, if any, including manuals.
The right of withdrawal can be asserted as long as the asset has not been a user.
To exercise his right of withdrawal, the consumer must inform the company SCOOTER THE FERO by e-mail info@scooterthefero.com, communicating unequivocally his decision to withdraw from the contract.
The goods must be returned to SCOOTER THE FERO (prior arrangement) no later than 14 days from the date of notice of withdrawal from the contract.
For return if possible use the original packaging with all accessories and items. If necessary, use a protective overpack. If the original packaging is no longer available, use a suitable packing such as to provide sufficient protection against transport damage.
Return fees are charged to the customer.
Upon arrival, the product will be examined and tested, in the event of tampering or damage, the withdrawal cannot be exercised.
To make the refund will use the same means of payment used for the original transaction, unless otherwise agreed with the consumer. The refund does not involve any cost to the consumer. We may refuse to make a refund to the receipt of the goods or until the consumer there proves he sent back the goods, whichever of the two conditions occurs first.
Legal notice
Scooter The Fero
VAT number: IT04125710238
REA: VR – 394256
via Dante Alighieri, 33 – 37069 Mozzecane VR
PRODUCT WARRANTY
SCOOTER THE FERO ensures that products purchased on the site www.stflambretta.com have warranty to Italian rule within the meaning of Legislative Decree. n. 24 of 2002 which implemented in Italy the Directive 1999/44 / EC on guarantees for consumer goods.
For “GUARANTEE” means the repair or free replacement of components or parts of the object recognized by its manufacturer to be defective in manufacture or material. This warranty does not cover accidental damage or damage resulting from loss, loss of use of the product, damage due to loss of information, stored by the customer in any form. It also accepts no responsibility for any damage that may directly or indirectly, to persons, things or animals resulting from the failure to follow instructions given in the appropriate operational booklet, especially the warnings regarding INSTALLATION, USE AND MAINTENANCE OF ‘OBJECT.
For the home user, ie the person who buys goods for purposes not related to his professional activities, it will apply the Legislative Decree February 2, 2002, n.24. – Articles. 1519-bis and following of the Civil Code – (Two years with the legal conditions).
For other buyers, that instead purchase with VAT, will be worth the legal guarantees provided for in Articles 1490 and following of the Civil Code (One year after delivery to the legal conditions). The guarantee is valid from the day you receive the goods and can only be exercised if it is in possession of the invoice and / or receipt that is attached to each shipment.
In the event that you receive goods is not accompanied by an invoice and / or receipt (check well in the box) please the customers request it immediately by e-mail info@scooterthefero.com, then you can no longer receive it and you will lose the ability to given assistance.
If, during the warranty period, one or more parts are replaced for repair with part or more parts not authorized by the relevant manufacturers, or do not meet the quality and safety measures appropriate to the same, or if the repair is carried out by UNAUTHORIZEDstaff, the buyer loses the right to compensation WARRANTY.
