Sales Conditions
Simple steps to place an order:
Once the payment method has been selected, Customers will have to settle the order in the manner provided. By sending the order by the customer, the sales contract is formalized.
Terms of sale
SHIPPING AND PACKAGING COSTS
If you do not see any emails, you can contact us by email at ordini@scooterthefero.com or via chat directly on the site.
Delivery service in ITALY range 0.1 – 20 kg
- ZONE 1: Cities and/or Regions not indicated in the other zones – Euro 12.00
- ZONE 2: Calabria, Sicilia e Sardegna – Euro 20,00
Surcharge of Euro 10.00 for cash on delivery shipments. ITALY ONLY The supplement is still counted even if the order benefits from free shipping. ITALY ONL
Delivery service within EUROPE range 0.1 – 20 kg
- Belgium, Luxembourg, the Netherlands and Germany – Euro 20,00
- France and Spain – Euro 30,00
- Austria, Ireland and Portugal: Euro 40,00
To find out the cost of the shipping service to European countries not indicated above, write an email to info@scooterthefero.com.
Delivery service – Extra Europe
If you want to buy a purchase and the delivery is in a country outside the European Union (including the United Kingdom), write us an email at info@scooterthefero.com.
We will send you a quote with prices net of Italian VAT and the relative shipping costs. Any costs of VAT and customs duties will be borne by the recipient.
The customer is responsible for all possible additional expenses (stocks, shipments returned to the sender, etc.) caused by incomplete and/or incorrect personal details or addresses and absence when the courier passes by. The same conditions are also applied in the case of promotions in which Scooter Il Fero offers free shipping.
Come evitare le spese aggiuntive:
- fornire sempre anagrafiche, indirizzi di spedizioni, recapiti telefonici ed indirizzi email correntemente in uso.
- monitor the progress of the shipment.
AVAILABILITY OF THE PRODUCT AND DELIVERY
For each product on the website www.stflambretta.com, availability is shown in the product sheet according to the following terms:
- Available:delivery time *: 1-7 working days ** from payment received.
- AVAILABLE TO ORDER: the product is purchased upon customer request. Delivery time*: 7-15 working days** from payment received, unless otherwise indicated in the product description.
- OUT OF STOCK: product not available
(*) Delivery times are expressed in working days (excluding the day of departure).
(**) Working days are intended from Monday to Friday (excluding holidays and / or company closures).
ATTENTION: delivery times may vary based on various factors such as strikes, national holidays, climatic adversities and others not dependent on stflambretta.com.
PAYMENT METHODS
Advance bank transfer
The items ordered by the customer will be held until proof of bank transfer is received. The e-mail address to send the transfer receipt is: amministrazione@scooterthefero.com The sending of the ordered happen only when the actual crediting of the amount due (or after receipt by mail of the bill of transfer), which must take place within 10 (ten) business days from the date of acceptance. Exceeded these limits, the order will be automatically canceled. The purpose of the bank transfer must necessarily bring order number, name and surname of the customer who placed the order.
Paypal
The data relating to the card or c/c linked to the Paypal account will not be shared with Scooter The Fero as the system does not transmit sensitive data.
Cash on delivery (only for shipments to Italy)
Allows you to pay for the item upon its arrival at its destination. If you want an invoice, please indicate this in the order notes. Once the receipt has been issued, it will no longer be possible to request an invoice.
The receipt is inserted in the package. If you want an invoice, please indicate it in the order notes. Once the receipt has been issued, it will no longer be possible to request an invoice.
RIGHT OF WITHDRAWAL
The legislation provides that the right of withdrawal be exercised only by individuals (consumers) acting for purposes that are unrelated to his business.
The right of withdrawal, therefore, NOT be exercised by legal persons and natural persons acting for purposes related to a business. Excluded from the right of withdrawal also purchases made by retailers or by those who in any way purchase for resale to third parties.
Il consumatore ha il diritto di recedere dal contratto entro il termine di 14 giorni dal ricevimento della merce, purché il prodotto sia integro, nell’imballo originale e completo di ogni suo accessorio compresi eventuali manuali.
Il diritto di recesso potrà essere fatto valere purché il bene non sia stato utilizzato.
Per poter esercitare il diritto di recesso, il consumatore deve informare la ditta SCOOTER THE FERO tramite e-mail info@scooterthefero.com, comunicando in modo inequivocabile la sua decisione di recedere dal contratto.
The goods must be returned to SCOOTER THE FERO (prior arrangement) no later than 14 days from the date of notice of withdrawal from the contract.
For return if possible use the original packaging with all accessories and items. If necessary, use a protective overpack. If the original packaging is no longer available, use a suitable packing such as to provide sufficient protection against transport damage.
Le spese di restituzione sono a carico del cliente.
Al suo arrivo in sede il prodotto verrà esaminato e testato, nell’eventualità di manomissioni o danneggiamenti il recesso non potrà essere esercitato.
To make the refund will use the same means of payment used for the original transaction, unless otherwise agreed with the consumer. The refund does not involve any cost to the consumer. We may refuse to make a refund to the receipt of the goods or until the consumer there proves he sent back the goods, whichever of the two conditions occurs first.
Nota Legale
Scooter The Fero
P.Iva IT04125710238
REA: VR – 394256
via Dante Alighieri, 33 – 37069 Mozzecane VR
PRODUCT WARRANTY
SCOOTER THE FERO ensures that products purchased on the site www.stflambretta.com have warranty to Italian rule within the meaning of Legislative Decree. nr 24 of 2002 which implemented in Italy the Directive 1999/44 / EC on guarantees for consumer goods.
For “GUARANTEE” means the repair or free replacement of components or parts of the object recognized by its manufacturer to be defective in manufacture or material. This warranty does not cover accidental damage or damage resulting from loss, loss of use of the product, damage due to loss of information, stored by the customer in any form. It also accepts no responsibility for any damage that may directly or indirectly, to persons, things or animals resulting from the failure to follow instructions given in the appropriate operational booklet, especially the warnings regarding INSTALLATION, USE AND MAINTENANCE OF ‘OBJECT.
For the home user, ie the person who buys goods for purposes not related to his professional activities, it will apply the Legislative Decree February 2, 2002, n.24. – Articles. 1519-bis and following of the Civil Code – (Two years with the legal conditions).
For other buyers, that instead purchase with VAT, will be worth the legal guarantees provided for in Articles 1490 and following of the Civil Code (One year after delivery to the legal conditions). The guarantee is valid from the day you receive the goods and can only be exercised if it is in possession of the invoice and / or receipt that is attached to each shipment.
Nel caso in cui si ricevesse merce non corredata da fattura e/o scontrino fiscale (controllare bene nella scatola) preghiamo i clienti di richiederla immediatamente tramite e-mail info@scooterthefero.com, successivamente non sarà più possibile riceverla e si perderà la possibilità di usufruire di assistenza.
Se, durante il periodo di garanzia, una o più parti sono sostituite per la riparazione con parte o più parti non autorizzate dai relativi produttori, o non rispondenti alle misure di sicurezza e qualità opportuni per lo stesso, o ancora se la riparazione viene effettuata da personale NON AUTORIZZATO, l’acquirente perde il diritto alla riparazione IN GARANZIA.
